Our aim is to dispatch orders received before 12:00 the same working day, subject to stock availability. Orders received after 12:00 will be processed and dispatched the next working day, subject to stock availability.
Orders will be dispatched via the delivery method chosen at time of order when stock is available for dispatch. Please contact us as soon as possible if a different method is required.
Please be aware that our emails confirming your order are automated so please check your junk emails. If you have not received a confirmation email and would like further updates on your order, please email firstname.lastname@example.org
We rely on outside courier services to deliver all our goods. Whilst we cannot guarantee any delivery times, our team are always happy to assist in the event there is a question about delivery.
If there is no one present to receive an order a card will be left to advise a delivery has been attempted and arrangements can be made to re-deliver or collect the order from a local depot.
We cannot be held responsible for any items lost due to misinformation provided so please ensure the delivery details are accurate. Proof of identity is required when collecting any package.
If an order is required urgently, please telephone our team for stock availability.
Please check sizing carefully to ensure the right product is purchased. If you are unsure send us an email or call a member of our sales team. (check our policy on returns and exchanges.
Buying online is safe and easy
We accept all major credit and debit cards using Sage Pay secure portal
We accept PayPal and funds must be cleared prior to dispatch
For security reasons we can only accept deliveries to the card holders registered address
Large Orders and Tenders
Contact VestGuard sales team if your requirement is for a larger number of units.
We will provide you with a quotation based on your requirements.
Lead-time based on 100-1000 units is approximately 6-8 weeks from confirmed date of order.
All our products are available for sale to customers in every country, however our website is unable to accept orders from non-uk customers. Please contact VestGuard UK by phone +44 (0)1621 816614 or by email email@example.com to purchase products if you are outside of the UK.
Some items are military grade products and may require a license to export, which we will advise you of when you contact us.
VestGuard is able to manufacture 1 unit up to 100,000 units of body armour.
We offer delivery methods by air, road and sea.
VestGuard is an internationally recognised brand name with over 500,000 units sold worldwide to customers in all sectors.
VestGuard have supplied products to over 8000 customers in 50 different countries. We aim to meet any requirement quickly and to a high standard.
Become a VestGuard Agent
If you would like to become a VestGuard agent or stock VestGuard products in your country please contact Oliver Lincoln, Managing Director, at firstname.lastname@example.org to discuss the opportunity.
Frequently Asked Delivery Questions
Q. I have placed an order, how long will it take to come?
A. We will always endeavour to ship your goods out the very same day via the method of delivery you have chosen (please note our cut off times above). Where this is not possible, we will ship your order the next working day. If any of the items on your order are out of stock we will contact you as soon as possible to advice you of the lead-time. Due to the vast array of variations on our website, we cannot guarantee stock availability at time of order.
Q. I need some body armour urgently, can you help?
A. Yes, we are very quick to react to urgent operational requirements and hold stock of many ranges of body armour for same and next day delivery. Contact us as soon as you are aware of the urgency to ensure we have the best possible lead-time to assist you.
Q. Can you ship to another address other than the registered card holders address?
A. Yes, you can make payment for goods via online bank transfer or over the counter of any bank or building society. Once the funds are registered as received we will proceed to ship your order to any delivery address you request.
Q. Can you ship to another country?
A. Yes, we are able to ship to almost any country in the world. We have a network of couriers who can offer a full range of air, sea and land based services to wherever it needs to go. We can also offer EX works, FOB, CIF, and C&F options depending on your needs. We can also provide Certificates of Origin, and other documentation for local customs and assist with anything on route. Prices vary so please contact us for a quotation.
Q. Can I return a product?
A. Yes. You can return a product if you contact us within 7 days and return within 14 days. If you have been made aware that these items have been made to order, there may be a restocking fee for returning an item which is made to order for your requirements.
Q. Can I return a bespoke product?
A. No. You can only return a bespoke product if it is faulty or damaged for repair/replacement. All goods are inspected before they leave our offices to ensure they are of the highest quality. Bespoke products are made to specific requirements for you or your customer and as such are unique to your needs.